Medical home responsibilities
Good communication between patients and physicians is the key to better outcomes. Our staff and I are committed to providing you the highest quality medical care. This can best be accomplished by a clear understanding about our responsibilities to you, and your rights and responsibilities as a patient in our practice.
Our Responsibilities to You:
- Respect you as an individual- we will not make judgments based on race, ethnicity, national origin, religion, gender, age, mental or physical disability, sexual orientation, or genetic information.
- Respect your privacy- your medical information will not be shared with anyone else unless you give permission or as required by law
- Provide the best possible treatment and advice based on current medical evidence
- Manage your health status- including well child/person preventive care as well as treatment for acute and chronic diseases and self-management support
- Provide you timely access to care in our practice, as well as facilitate timely access to specialists, diagnostic services, behavioral healthcare, and other services if needed
- Provide culturally and linguistically appropriate services- we offer bilingual services and printed materials to meet the language needs of our population
What we ask that you:
- Ask questions, share your feelings and be part of your care
- Be honest about the history, symptoms and other important information about you/your child’s health
- Tell the practitioner about any changes in the health and well-being of you/your child
- Give your child’s/take your medications as ordered and follow your practitioner’s advice; if you are unwilling or unable to do so, be honest with the practitioner
- Make healthy decisions about you/your child’s daily habits and lifestyle
- Prepare for and keep scheduled visits or reschedule visits in advance whenever possible
- Call your doctor first with all problems, unless there is a medical emergency
- End every visit with a clear understanding of the practitioner’s expectations, treatment goals, and future plans
